# Problem Custom domain
**URL:**
**Author:**  [@depan724](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fdepan724)%5C
**Post date:** [September 24, 2025, 7:48am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F1 "2025-09-24T07:48:21Z")
Hello everyone, I have the following problem, I linked my domain name to my hugging space, but it seems that it is not working, have you encountered this problem?
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**Author:**  [@John6666](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FJohn6666)%5C
**Post date:** [September 24, 2025, 7:59am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F2 "2025-09-24T07:59:07Z")
[The custom domain feature is new, so it’s prone to errors](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fcustom-domain-stuck-on-pending%2F168554). If it should be working but isn’t, I think emailing Hugging Face is the most reliable way to get it fixed…
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**Author:**  [@depan724](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fdepan724)%5C
**Post date:** [September 24, 2025, 8:19am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F3 "2025-09-24T08:19:37Z")
Is there a link where we can create a support ticket, or a direct email?
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**Author:**  [@John6666](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FJohn6666)%5C
**Post date:** [September 24, 2025, 8:31am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F4 "2025-09-24T08:31:31Z")
Yeah. Basically via email: [website@huggingface.co](mailto:website@huggingface.co)
There are several other support addresses for specific purposes, but for ordinary cases like something not working on the Hub, this address should be fine…
If documentation for a specific feature explicitly mentions another address, we should probably use that one instead.
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**Author:**  [@depan724](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fdepan724)%5C
**Post date:** [September 24, 2025, 8:34am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F5 "2025-09-24T08:34:38Z")
Thanks 👍
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**Author:**  [@meganariley](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fmeganariley)%5C
**Post date:** [September 24, 2025, 3:54pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F6 "2025-09-24T15:54:56Z")
Hi @depan724 Thanks for your support email! I’ll respond here in case others run into the same issue.
We have more info on custom domains for Spaces here: [Spaces Custom Domain](https://huggingface.co/docs/hub/en/spaces-custom-domain). Please point your custom domain to Hugging Face Spaces by configuring the following `CNAME` or `ALIAS` record. You’ll want to make sure to point the domain to `hf.space`.
Once this is set up, you’ll see a ‘ready’ status and the custom domain will be active for your Space 🔥Hope this helps! Let us know if you have other questions.
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**Author:**  [@depan724](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fdepan724)%5C
**Post date:** [September 24, 2025, 4:19pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F7 "2025-09-24T16:19:30Z")
Hello, everything is OK with my host, but with you the site is still waiting and it’s been more than 24 hours??
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**Author:**  [@mtourville](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fmtourville)%5C
**Post date:** [October 25, 2025, 6:52pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fproblem-custom-domain%2F168627%2F8 "2025-10-25T18:52:03Z")
I’ve been trying to get my custom domain to work for over a week and it never works. I have everything set up as directed and still nothing.