# About account locked up
**URL:**
**Author:**  [@Thomasthere](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FThomasthere)%5C
**Post date:** [September 22, 2026, 11:23am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fabout-account-locked-up%2F180681%2F1 "2026-09-22T11:23:35Z")
Hello Hugging Face Support Team,
I hope you are doing well.
I am writing to request a review of my Hugging Face accounts, which appear to have been suspended or restricted.
I did not receive any email explaining the reason for the action, so I would be grateful if you could clarify what policy or activity triggered the suspension.
For context, I was using multiple Hugging Face accounts for a personal software project. The accounts were used to host and operate different components of the same application. I understand that some activity may have unintentionally triggered your automated abuse detection systems, but I did not intend to violate Hugging Face’s Terms of Service or misuse the platform.
If any aspect of my project or account activity was problematic, I would appreciate the opportunity to understand the issue and make the necessary changes to ensure full compliance with your policies.
I value the Hugging Face platform and would be grateful if you could review my case and let me know whether my accounts can be reinstated or what steps I should take to resolve the situation.
Thank you for your time and consideration. I look forward to your response.
Kind regards,
Syed Qousain Haider Naqvi Hugging Face . My Mail: [syedqousainhaidershah@gmail.com](mailto:syedqousainhaidershah@gmail.com)
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**Author:**  [@John6666](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FJohn6666)%5C
**Post date:** [September 22, 2026, 8:51pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fabout-account-locked-up%2F180681%2F2 "2026-09-22T20:51:28Z")
Oh… (If possible, use the email address you used to create your HF account) Sending an email to HF Support ([website@huggingface.co](mailto:website@huggingface.co)) should be your top priority.
While you can occasionally get support through the forums, email is the only official channel, so it’s safer to send an email first.
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**Author:**  [@stephen4](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fstephen4)%5C
**Post date:** [September 23, 2026, 11:38pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fabout-account-locked-up%2F180681%2F3 "2026-09-23T23:38:10Z")
Yeah, contacting HF Support by email is probably the right next step. Using the same email linked to the account can also help them verify it quicker.